Training formats
Two ways to learn. One fluent team at the end.
Every engagement combines live instruction with written materials. Choose the delivery format that fits your team, or mix both as your rollout grows.
Online
Live sessions & self-paced modules
Train from the office or the booth. Sessions run live on your system's interface, and every class is recorded for new hires and refreshers.
- Live instructor-led classes on your OS
- Self-paced modules with quizzes
- Recordings and digital quick-start guide included
- Ideal for distributed teams and new-hire onboarding
Onsite
Instructor-led, at your facility
We train at your gates, kiosks, and office, on your hardware and your real traffic. Hands-on until the team runs the system without us.
- Full-day or half-day sessions on your site
- Practice on live gates, kiosks, and back office
- Printed field manuals for every attendee
- Ideal for go-lives and system migrations
Curriculum
What your team will be able to do.
Dashboards & occupancy
Reading live occupancy, zone breakdowns, and forecasting so you can staff and price with confidence.
Gate & kiosk operations
Entry and exit flows, ticket and credential handling, and resolving the issues drivers actually hit.
Permits & validations
Issuing and managing monthly parkers, validations, and access groups without blocking a lane.
Enforcement & citations
Citation workflows, appeals, and the audit trail your municipality or insurer expects.
Reporting & revenue
Daily reconciliations, revenue reports, and the exports your finance team asks for every month.
Day-to-day troubleshooting
The fifteen things that go wrong most often, with the exact steps to fix them before they cascade.